Privacy Policy
Updated on October 2025
Information we collect
Personal Information
We may collect personal data such as:
- Name, email, phone number
- Job title, organization
- User login credentials
- Issued credit metadata
Usage Data
- IP address
- Browser type
- Device identifiers
- Page visits and platform usage logs
Blockchain Data
- Once issued, credential metadata (non-PII) may be stored on public or permission blockchains. This data is immutable and accessible publicly.
How we use your information
We use your data to:
- Deliver and improve our services
- Issue and manage digital credentials
- Provide customer support
- Conduct analytics and performance monitoring
- Send platform-related communications
Data Sharing
We do not sell your personal information. We may share data with:
- Trusted third-party service providers (e.g., cloud hosting, analytics)
- Partners in white-label agreements (with contractual restrictions)
- Government or legal authorities when required by law
Your Rights
You have the right to:
- Access the data we hold about you
- Request corrections or deletions (where legally allowed)
- Withdraw consent at any time (excluding blockchain records)
Data Retention
- Personal data is retained only as long as necessary for its purpose or to comply with legal obligations.
- Blockchain-stored credential data is permanent and cannot be deleted.
Data Security
We use industry-standard encryption, secure access controls, and regular audits to protect your information.
International Transfers
If you are accessing Credit365 outside of our hosting region, your data may be transferred and processed across borders.
Third-Party Links
Our platform may include links to third-party websites. We are not responsible for their content or data practices.
Children’s Privacy
Credit365 is not intended for use by individuals under the age of 16 without parental or institutional consent.
Updates to Policy
We may update this policy. We will notify users via email or platform alerts for major changes.
Contact Us
For questions, data access requests, or complaints, contact:
- Email Address:- support@aicerts.ai